Custom Query (332 matches)

What happens:

When creating tickets, email2trac sets the default values for ticket attributes, including the "resolution" attribute. The default value for the "resolution" attribute is "fixed". This leads to the rather strange effect of a new ticket being displayed as: "Ticket #<num> (new defect: fixed)"

What should happen:

email2trac does not set the "resulution" attribute when creating new tickets (that's what trac does when using the web interface). After all, the ticket is not resolved yet. The ticket will then be displayed as: "Ticket #<num> (new defect)

Creating tickets via email works but when an attachment is attached to the mail it will fail with following Tracebacks:

Traceback(most recent call last):
  File "C:/src4trac/email2trac/email2trac.py", line 2689, in <module>
    tktparser.save_email_for_debug(m, settings.project_name, True)
  File "C:/src4trac/email2trac/email2trac.py", line 566, in save_email_for_debug

    message_parts = self.get_message_parts(message)
  File "C:/src4trac/email2trac/email2trac.py", line 2062, in get_message_parts
    filename = self.check_filename_length(filename)
  File "C:/src4trac/email2trac/email2trac.py", line 716, in check_filename_lengt
h
    filemax_length = os.pathconf('/', os.pathconf_names['PC_NAME_MAX'])
AttributeError: 'module' object has no attribute 'pathconf'
fetchmail: MDA returned nonzero status 1
 not flushed

We use python 2.7 and trac 0.12.3 on a windows server 2k8. Can you tell me what I did wrong.

Would it be possible to add 0.6 compatibility to email2trac? Using Genshi 0.5.1 I've had success receiving emails and turning them into tickets. However trac is then unable to render inside a web browser due to the fact that our local trac environment requires Genshi 0.6. If I move over to using 0.6, email2trac then dies with the following import (using the svn version of email2trac):

>>> from trac import config as trac_config
Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/usr/lib/python2.6/site-packages/trac/config.py", line 19, in <module>
    from trac.admin import IAdminCommandProvider
  File "/usr/lib/python2.6/site-packages/trac/admin/__init__.py", line 14, in <module>
    from trac.admin.api import *
  File "/usr/lib/python2.6/site-packages/trac/admin/api.py", line 19, in <module>
    from trac.util.translation import _
  File "/usr/lib/python2.6/site-packages/trac/util/__init__.py", line 35, in <module>
    from trac.util.text import to_unicode
  File "/usr/lib/python2.6/site-packages/trac/util/text.py", line 28, in <module>
    from trac.util.translation import _
  File "/usr/lib/python2.6/site-packages/trac/util/translation.py", line 19, in <module>
    from genshi.builder import tag
ImportError: No module named genshi.builder
>>> exit()

-Garrett