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Ticket Resolution Summary Owner Reporter
#250 fixed Support for trac version 0.13 bas simeonov@…

I was trying to setup email2trac with our new trac installation (latest development version), and new tickets were not created for the emails. Then I realized that email2trac was reporting in the syslog that trac version 0.13 is not supported. With a small patch to /usr/bin/email2trac to ignore this, now my tickets are being created (attachments are working too). Are there any reasons (known problems) for not "officially" supporting trac 0.13?

-- Alexander

#127 duplicate sendmail with email2trac bas "Simon M. C. Butler" <simon@…>

Hi, I've been looking through the archives and have followed the
instructions for setting up sendmail with email2trac. i'm still having
problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj,
ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay,
pri=31888, relay=[] [], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message
accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias
 > => "|run_email2trac --project=versicUserDocs_trac --ticket
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|
run_email2trac --project=versicUserDocs_trac --
ticket_prefix=vsc_trac", ctladdr=<tracproj@col> (8/0), delay=00:00:00, xdelay=00:00:00,
mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262:
n28LvwZC012263: DSN: unknown mailer error 254

i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
[root@columbia smrsh]# ll
total 24
  8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
  0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/
  0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac ->

running email2trac from the commandline worked correctly and i got a
new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac --
ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt

Anyone got this working with sendmail? Have i missed something?
#128 duplicate your ticketing system is broken bas "Simon M. C. Butler" <simon@…>

i tried to create a ticket like this:

Added by email2trac

and got ..

Added by email2trac

no tickets are allowed under the current setup
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