Custom Query (332 matches)
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| #346 | fixed | too eager subject parsing in ticket update | bas | thomas.moschny@… | |||||||||||||||||||||||||||
| Description |
For this example subject [hic] #1529?owner=bas,priority=medium: Re: LRZ the fields part is parsed as: owner=bas,priority=medium: Re so in the end, the ticket field priority would be set to medium: Re This can be easily fixed:
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| #303 | fixed | Fwd: email2trac not compatible with trac 1.0? | bas | thomas.schabetsberger@… | |||||||||||||||||||||||||||
| Description |
Dear Support, I have updated to the latest stable release of trac 1.0. Now email2trac stopped working. I get an error in the logs: Sep 28 20:55:59 minerva email2trac trac: TRAC version 0.0 is not supported Do you have an idea what to do? Best regards, Thomas DDr. Thomas Schabetsberger Einhornweg 26a 6068 Mils Austria Email: thomas.schabetsberger@webtek.at Mobile: +43 664 2062399 Fax: +43 5223 20102 15 Der Inhalt dieser E-Mail samt Anlagen ist vertraulich und u. U. rechtlich geschützt. Der Inhalt ist ausschließlich an einen bestimmten Empfänger gerichtet. Eine Weitergabe, die Herstellung von Kopien oder der sonstige Gebrauch durch Nichtadressaten ist nicht erlaubt. Ich bitte daher jeden anderen Empfänger, der diese E-Mail versehentlich erhält, mich umgehend zu informieren und die Nachricht zu löschen. The information is intended to be for the use of the intended addressee only. Please be aware that any disclosure, copy, distribution or use of the contents of this message is prohibited. If you have received this e-mail in error please notify me immediately by reply e-mail and delete this message and any attachments from your system. Thank you for your cooperation.
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| #102 | fixed | Can't update tickets from an email | bas | tim@… | |||||||||||||||||||||||||||
| Description |
When I reply to a ticket and follow the conventions outlined in the documentation, the ticket does not update (either using commands in the subject or text in the body of the email). I see the following dump in my log: Nov 16 01:19:28 wilsonserver email2trac: TypeError?: unsupported operand type(s) for -: 'int' and 'datetime.datetime' Nov 16 01:19:28 wilsonserver email2trac: Traceback (most recent call last): Nov 16 01:19:28 wilsonserver email2trac: File "/usr/local/bin/email2trac", line 1284, in <module> tktparser.parse(sys.stdin) Nov 16 01:19:28 wilsonserver email2trac: File "/usr/local/bin/email2trac", line 845, in parse if self.ticket_update(m, spam_msg): Nov 16 01:19:28 wilsonserver email2trac: File "/usr/local/bin/email2trac", line 647, in ticket_update tkt.save_changes(self.author, body_text, when) Nov 16 01:19:28 wilsonserver email2trac: File "/usr/lib/python2.5/site-packages/Trac-0.11.2-py2.5.egg/trac/ticket/model.py", line 230, in save_changes when_ts = to_timestamp(when) Nov 16 01:19:28 wilsonserver email2trac: File "/usr/lib/python2.5/site-packages/Trac-0.11.2-py2.5.egg/trac/util/datefmt.py", line 56, in to_timestamp diff = dt - _epoc Nov 16 01:19:28 wilsonserver email2trac: TypeError?: unsupported operand type(s) for -: 'int' and 'datetime.datetime' I am using Trac 0.11.2, Fedora 7, Apache 2.2.7-1, Python 2.5-15 and email2trac-0.40 |
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