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Ticket Resolution Summary Owner Reporter
#66 fixed Setting ticket fields during ticket creation anonymous pawel.pruszkowski@…
Description

Hello,

There is a possibility to set some ticket fields when updating the ticket. It is done by creating a proper email subject, for example:
"[project] #1234?component=test,milestone=1.0 Ticket summary"

What I would like to have is doing the same thing during ticket creation. It could work like this: last line (or each line) of description could be checked for certain characters. For example, line like this:

trac: component=test,milestone=1.0

would set fields component and milestone to proper values. Of course the line itself should not appear in ticket's description. I tried to implement this myself, but I don't know neither Python nor Trac architecture well enough to do this.

Please tell me if implementing such new feature is possible and if it is, when it will be available. Thanks!

#67 fixed write documentation about new ticket creation bas nidi
Description

There's some documentation missing:

While it's documented how to update existing tickets, it's not made clear, how new tickets sent to email2trac are handled:

  • Subject line -> short summary
  • Body -> Full description

Is there a way to set other ticket properties when creating a new ticket via Email?

#68 fixed Strip attachments with certain file extensions bas nidi
Description

Lots of people automatically add vcf cards or a pgp signature to their sent Emails. It'd be create if email2trac allowed to specify a list of attachment file extensions which will not be attached to tickets.

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