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Opened 16 years ago

Closed 16 years ago

#67 closed task (fixed)

write documentation about new ticket creation

Reported by: nidi Owned by: bas
Priority: major Milestone:
Component: email2trac Version: 0.3
Keywords: docs Cc:

Description

There's some documentation missing:

While it's documented how to update existing tickets, it's not made clear, how new tickets sent to email2trac are handled:

  • Subject line -> short summary
  • Body -> Full description

Is there a way to set other ticket properties when creating a new ticket via Email?

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Change History (2)

comment:1 Changed 16 years ago by bas

  • Status changed from new to assigned

Most ticket fields are set with the default values set in trac,ini. You can override them in email2trac.conf:

If the docs are not so clear. Mabye we have to rewrite it

comment:2 Changed 16 years ago by bas

  • Resolution set to fixed
  • Status changed from assigned to closed

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