Custom Query (332 matches)

is it possible to manipulate ticket status, for example closing it reopening it via email2trac?

I tryed to get the strip signature working - the description is not that good

you wrote: It scans the message for a line containing the string --. All lines after this line will be skipped.

but mail2trac is searching for a string that looks like this dash dash space line-return

so i think a better description in the documentation would be like this: It scans the message for a line containing the string -- . All lines after this line will be skipped. The exact String is - dash dash space line-return

-- 

kind regards
ToM

Email2trac looks great, and seems to work really well. Congratulations and
thank you for making such a cool bit of software.

Naturally, I have a problem :-)

I'm using CentOS 6.2 (i.e. Redhat 6.2), and I've installed Trac
(0.12.3-3.el6) from the EPEL repository. Trac works fine with this, although
it needs the python-gensh06 (0.6-1.el6) package to work.

This is okay until I try to run email2trac - here I get the error:
-bash-4.1$ email2trac
#Traceback (most recent call last):
  File "/usr/local/bin/email2trac", line 73, in <module>
    from trac import config as trac_config
  File "/usr/lib/python2.6/site-packages/trac/config.py", line 19, in
<module>
    from trac.admin import AdminCommandError, IAdminCommandProvider
  File "/usr/lib/python2.6/site-packages/trac/admin/__init__.py", line 14,
in <module>
    from trac.admin.api import *
  File "/usr/lib/python2.6/site-packages/trac/admin/api.py", line 19, in
<module>
    from trac.util.translation import _
  File "/usr/lib/python2.6/site-packages/trac/util/__init__.py", line 35, in
<module>
    from trac.util.text import to_unicode
  File "/usr/lib/python2.6/site-packages/trac/util/text.py", line 30, in
<module>
    from trac.util.translation import _
  File "/usr/lib/python2.6/site-packages/trac/util/translation.py", line 19,
in <module>
    from genshi.builder import tag
ImportError: No module named genshi.builder

If I install the yum package python-genshi (which gives me genshi
0.5.1-7.1.el6) then email2trac works fine, but then Trac doesn't work, thus:
Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/trac/web/api.py", line 441, in
send_error
    data, 'text/html')
  File "/usr/lib/python2.6/site-packages/trac/web/chrome.py", line 833, in
render_template
    template = self.load_template(filename, method=method)
  File "/usr/lib/python2.6/site-packages/trac/web/chrome.py", line 804, in
load_template
    return self.templates.load(filename, cls=cls)
  File "/usr/lib64/python2.6/site-packages/genshi/template/loader.py", line
227, in load
    filename, encoding=encoding)
  File "/usr/lib64/python2.6/site-packages/genshi/template/loader.py", line
265, in _instantiate
    allow_exec=self.allow_exec)
  File "/usr/lib64/python2.6/site-packages/genshi/template/base.py", line
377, in __init__
    self.stream = list(self._prepare(self._parse(source, encoding)))
  File "/usr/lib64/python2.6/site-packages/genshi/template/base.py", line
444, in _prepare
    cls=cls or self.__class__)
  File "/usr/lib64/python2.6/site-packages/genshi/template/loader.py", line
229, in load
    self.callback(tmpl)
  File "/usr/lib/python2.6/site-packages/trac/web/chrome.py", line 797, in
<lambda>
    Translator(translation.get_translations()).setup(template))
AttributeError: 'Translator' object has no attribute 'setup'

Now, I understand that this is not a problem with email2trac, but rather in
my package environment, but I'm trying to figure out a way to get email2trac
(latest) to work with trac (latest)

Have you seen this before? Have you had any experience with fixing this?

Many thanks,

Tom.



--

Tom Knight, MCMI
IT Manager
Division of Biosciences
University College London