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Ticket Resolution Summary Owner Reporter
#25 worksforme always an attachment in ticket creation bas denis@…
Description

hi bas,

when i create a ticket, i always have an attachment file basje.txt with two lines in (test123 and test1234).

where does it come from ? how can i remove it ?

#26 fixed Q: Able to collaborate internally on tickets before mailing a response anonymous anonymous
Description

From a customer support perspective can ticket items be collaborated on internally (as they are currently with Trac) and then only at the end a reply specified to the original sender?

If not please consider this a feature request.

Thanks!

#28 duplicate email after ticket-creation with email2trac is not sent bas anonymous
Description

we use trac 0.10.4-2~feisty1 on an ubuntu server and have the following problem: we've configured under notification in the ini-file the option smtp_always_cc = ... (to three email adresses). If I create a new ticket manually, the mail regarding a new ticket is send. But if i add the new ticket by mailing it trough email2trac no mail will be sent but there is a ticket with the status new.

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