AttributeError: 'module' object has no attribute 'collapse_rfc2231_value'

[otto@…]

Hi,

i tried to install email2trac. But while trying

email2trac < mail.txt 
TD: new_ticket
user_dict[summary] =
user_dict[reporter] =
user_dict[owner] =
user_dict[description] =
user_dict[type] = defect
user_dict[status] =
user_dict[priority] = major
user_dict[milestone] =
user_dict[component] = test
user_dict[version] = 2.00
user_dict[keywords] =
user_dict[cc] =
TD: Message part: Content-Type: text/plain
TD:               Inline body part
TD: saving email to /tmp/tmpLj7jjn.email2trac

i got the following message in syslog an no ticked has been created:

Apr  6 17:25:52 web2 email2trac: Traceback (most recent call last):
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 1564, in ?     tktparser.parse(sys.stdin)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 981, in parse     self.new_ticket(m, spam_msg)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 799, in new_ticket     message_parts = self.get_message_parts(msg)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 1136, in get_message_parts     format = email.Utils.collapse_rfc2231_value(part.get_param('Format', 'fixed')).lower()
Apr  6 17:25:52 web2 email2trac: AttributeError: 'module' object has no attribute 'collapse_rfc2231_value'

/tmp/tmp2pskyA.email2trac shows the same content as the mail.

some idea on it?

[bas]

What is your python version?

[otto@…]

Hi, seems like 2.3.4...

[root@web2 logs]# rpm -qa | grep python
gnome-python2-bonobo-2.6.0-3
python-clearsilver-0.10.4-2.el4.rf
gamin-python-0.1.7-1.4.EL4
gnome-python2-2.6.0-3
gnome-python2-canvas-2.6.0-3
mod_python-3.1.3-5.1
sw-libxml2-python-2.6.27-5.centos42
python-sqlite-1.1.7-1.2.1
dbus-python-0.22-12.EL.9
python-2.3.4-14.7.el4
libxml2-python-2.6.16-12.6
rpm-python-4.3.3-26_nonptl
python-urlgrabber-2.9.8-2
python-elementtree-1.2.6-7.el4.rf
MySQL-python-1.2.1_p2-1.el4.1

[bas]

I think we need at least python 2.4 for collapse_rfc2231_value. Will find out tommorrow

[bas]

just checked, it is only availabel for python2.4 and higher

[bas]

Configure will fail if version is less then 2.4