Opened 11 years ago

Closed 11 years ago

Last modified 11 years ago

#264 closed defect (fixed)

[Patch] Workflow not identified if 'status' is in mixed case

Reported by: hju@… Owned by: bas
Priority: minor Milestone: New email2trac release 2.4.0
Component: email2trac Version: 2.1.0
Keywords: Cc:


If a status is using upper case character (i.e waitingExternal) email2trac does not find the appropiate entry in the email2trac.conf

workflow_waitingExternal: dosomething

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Change History (4)

comment:1 Changed 11 years ago by hju@…

This bug in ticket_update() can be fixed converting tkt['status'] to lower case (last line of the following snipped)

        ## reopen the ticket if it is was closed
        #  We must use the ticket workflow framework
        if self.parameters.email_triggers_workflow and (self.VERSION >= 0.11):

            self.logger.debug('Workflow ticket update fields: ')

            from trac.ticket.default_workflow import ConfigurableTicketWorkflow
            from trac.test import Mock, MockPerm

            req = Mock(, perm=MockPerm(), args={})
                workflow = self.parameters['workflow_%s' %tkt['status'].lower()]

comment:2 Changed 11 years ago by bas

  • Milestone set to New email2trac release 2.X.X
  • Status changed from new to assigned

Thanks for the patch.

comment:3 Changed 11 years ago by bas

  • Resolution set to fixed
  • Status changed from assigned to closed

(In [536]) fixed workflow problem when using mixed case chars, closes #264

comment:4 Changed 11 years ago by bas

(In [537]) forgot to save, see #264

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