Set Ticket Type

[greg.deakyne@…]

• Is there a way to set the default ticket type when using the email2trac? I want the user interface of trac to use a different default ticket type and the email2trac to use a different type.

[bas]

No only the default component can be set at this moment. I can add ticket_type : <value> as configuration parameter. Is this what you need.

[greg.deakyne@…]

• That would be awesome and very helpful. This way, you can have different emails for defects and enhancements.

[bas]

oke i will put in on my todo list. I let you know when commit it to the trunk version.

[StefanC]

is there a way to have different priorities/version/component for different project in a similar way?

for instance for one email

[project_A] my-project@… ticket.component = my-project ticket.priority = minor

[project_B] my-seoncd-project@… ticket.component = my-seoncd-project ticket.priority = major

[bas]

For component it is already possible, see docs:

• email2trac --component=<value>

For the others is not possible at this moment. Maybe i will add command line switches for the different fields. So you can have multiple aliases with different settings for the ticket fields. When the specification is in email2trac.conf. You can only have two values:

• one via the website
• one via email2trac

or make a command line switch --ticket-defaults developer and then in email2trac.conf:

[email2trac]
developer : component:software, priority:normal, ....

The last option is the most portable and we do not have to write a lot of command line options.

[bas]

Just added this feature to trunk. Basic usage is the same as trac.ini. You have to specify in email2trac.conf for eg project 'test':

[test]
default_type : test
default_componet: email

the values are checked if they are allowed values for the field if not the default value is used.

[bas]

Sorry is not complete. You can also use:

email2trac --ticket_prefix email --project test 

This wil scan 'email2trac.conf' for 'email_"ticket_field_nam", eg:

[test]
email_type :  

So you can use different email addresses wih different ticket settings for the same project

[bas]

close ticket is implemented in trunk