Custom Query (332 matches)

Hello email2trac team,

I installed email2trac without the packet manager on a Suse 10.0
installation.
MTA and Trac users were specified by configure.

The email2trac.conf file looks this way:

[DEFAULT]
project: /usr/share/trac/projects/v3cms
debug: 10
umask: 022
spam_level: 5
reply_all : 0
mailto_link: 0
umask: 022
email_comment: >
email_header: 0
trac_version: 0.5
enable_syslog : 0
alternate_notify_template :
drop_spam : 0
verbatim_format: 1
strip_signature: 0


[v3cms]
debug: 10
project: /usr/share/trac/projects/v3cms
spam_level: 5
-----------------------------------------

But when I use email2trac --project=v3cms < msg.txt
to test the configuration I'm getting the following error:

Traceback (most recent call last):
  File "/usr/local/bin/email2trac", line 1060, in ?
    env = Environment(settings['project'], create=0)
NameError: name 'Environment' is not defined

I don't have any idea what's the problem, so please help me to get
email2trac working.

Thank you for your help.
Best regards
M. Zahnlecker

Running email2trac.py under Windows causes the following error:

ImportError: No module named syslog

This happens for Python 2.4.4 as well as 2.5; according to my research the simple explanation is that there is no syslog-module for Python on Windows as there is no syslog...

Attached to this ticket you will find a patch to conditionally load the syslog-module in case it is available on the current platform and to skip it otherwise. This patch is against source:/trunk/email2trac.py.in@189​.

From a customer support perspective can ticket items be collaborated on internally (as they are currently with Trac) and then only at the end a reply specified to the original sender?

If not please consider this a feature request.

Thanks!