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Ticket Resolution Summary Owner Reporter
#131 fixed AttributeError: 'module' object has no attribute 'collapse_rfc2231_value' bas otto@…
Description

Hi,

i tried to install email2trac. But while trying

email2trac < mail.txt 
TD: new_ticket
user_dict[summary] =
user_dict[reporter] =
user_dict[owner] =
user_dict[description] =
user_dict[type] = defect
user_dict[status] =
user_dict[priority] = major
user_dict[milestone] =
user_dict[component] = test
user_dict[version] = 2.00
user_dict[keywords] =
user_dict[cc] =
TD: Message part: Content-Type: text/plain
TD:               Inline body part
TD: saving email to /tmp/tmpLj7jjn.email2trac

i got the following message in syslog an no ticked has been created:

Apr  6 17:25:52 web2 email2trac: Traceback (most recent call last):
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 1564, in ?     tktparser.parse(sys.stdin)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 981, in parse     self.new_ticket(m, spam_msg)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 799, in new_ticket     message_parts = self.get_message_parts(msg)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 1136, in get_message_parts     format = email.Utils.collapse_rfc2231_value(part.get_param('Format', 'fixed')).lower()
Apr  6 17:25:52 web2 email2trac: AttributeError: 'module' object has no attribute 'collapse_rfc2231_value'

/tmp/tmp2pskyA.email2trac shows the same content as the mail.

some idea on it?

#168 duplicate Allow excluding attachments bas otto@…
Description

Hi,

it would be nice if i could specify a list, regex or something of attachment-extensions to exclude. For example "*pgp|*exe". This way i could also disable attachments completly.

regards Otto

#172 fixed Prevent Mail-Loops anonymous otto@…
Description

if someone replies to a notification and set by accident an additional CC to the ticketsystem-address a mail-loop is beeing generated...

the system should check if the cc or something else is set to the system-email-address.

or is there already a way to do prevent that?

Otto

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