Opened 14 years ago
Closed 14 years ago
#172 closed defect (fixed)
Prevent Mail-Loops
Reported by: | otto@… | Owned by: | anonymous |
---|---|---|---|
Priority: | major | Milestone: | Release 1.1.0 |
Component: | email2trac | Version: | 1.0.0 |
Keywords: | Cc: |
Description
if someone replies to a notification and set by accident an additional CC to the ticketsystem-address a mail-loop is beeing generated...
the system should check if the cc or something else is set to the system-email-address.
or is there already a way to do prevent that?
Otto
Attachments (0)
Change History (13)
comment:1 Changed 14 years ago by bas
- Milestone set to Release 1.1.0
- Status changed from new to assigned
comment:2 Changed 14 years ago by bas
- Resolution set to fixed
- Status changed from assigned to closed
comment:3 Changed 14 years ago by bas
comment:4 Changed 14 years ago by bas
- Resolution fixed deleted
- Status changed from closed to reopened
It is still possibel to set the tocket email address in CC via reply and then adjust the subject line
comment:5 Changed 14 years ago by bas
- Resolution set to fixed
- Status changed from reopened to closed
comment:6 Changed 14 years ago by otto@…
comment:7 Changed 14 years ago by bas
Thanks
comment:8 Changed 14 years ago by otto@…
Haaa, some other condition: Maybe check that also the from-address is not the same as the ticket-address...
we got that case in the beginning. Some developers posted with the ticket-address in "From:" to the ticket-system... ;)
Otto
comment:9 Changed 14 years ago by bas
- Resolution fixed deleted
- Status changed from closed to reopened
Closed to quick ;-) Your right (that for a monday!). I am will fix it.
comment:10 Changed 14 years ago by bas
See [304] for sulution
comment:11 Changed 14 years ago by bas
comment:12 Changed 14 years ago by otto@…
- Owner changed from bas to anonymous
- Status changed from reopened to new
works perfectly. thank you very much!
Otto
comment:13 Changed 14 years ago by bas
- Resolution set to fixed
- Status changed from new to closed
Your welcome. I will close the ticket and release a new version today
Good catch. We need to strip the ticket email address. in the function set_reply_fields.