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Hi Bas,

I had a reporter who updated a ticket he had created; and since email2trac did not recognize him as the reporter, it started a new ticket (while using ticket_permission_system = update_restricted_to_participants).

It turned out to be due to the reporter sometimes using a bi-case email address, and email2trac not always using the lower() method to standardize the addresses.

The attached patch fixes this case, and other similar ones.

Best regards,

Dennis McRitchie?

Since upgrade to email2trac 1.2.0 and trac 0.11.6 in 03/2010 (currently running email2trac 1.4.6), inline-parts of html-mails (like images/jpg or text/html) are attached as None. Anyway, images are included and shown "inline" in the Ticket-description as expected.

Obviously, part.get_filename() in def get_message_parts() returns 'None' instead of ''. So the code:

  if not filename:
    filename = 'untitled-part'

    # Guess the extension from the content type, use non strict mode
    # some additional non-standard but commonly used MIME types 
    # are also recognized
    #
    ext = mimetypes.guess_extension(part.get_content_type(), False)
    if not ext:
      ext = '.bin'

    filename = '%s%s' % (filename, ext)

in def unique_attachment_names() has no longer effekt at all.

As I couldn't find get_filename(), I can't trace down to the source of the problem. Is it email2trac or perhaps an issue of our trac-update?

Sorry for reporting so late, but I have not investigatet this any further...

We encountered a new problem with html-mails. The mail-content is not transfered in the ticket description. (It is a new installed version of email2trac under windows...)

No problems till now with html-mails under the old installation (0.3)

Example: Looks like ticket #135

Any idea?