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Ticket Resolution Summary Owner Reporter
#92 fixed Possible to give examples of usage on the wiki? anonymous anonymous
Description

This sounds fantastic, but I am having trouble understanding what a user actually sends in their email when using email2trac.

Is it possible to add some examples of usage, for a recommended workflow/configuration? E.g. show the emails to:

  • add a ticket
  • append a comment
  • append an attachment (if that is possible).
#172 fixed Prevent Mail-Loops anonymous otto@…
Description

if someone replies to a notification and set by accident an additional CC to the ticketsystem-address a mail-loop is beeing generated...

the system should check if the cc or something else is set to the system-email-address.

or is there already a way to do prevent that?

Otto

#323 invalid priority keyword from email subject line does not get set bas milki
Description

Sending an email using the subject line to set the priority doesn't work for me.

We have priority configured as follows: 0 Drop everything 1 Do now 2 Do next 3 Nice to have

I've attempted to set any number of values for the priority in the subject line

#?priority=1 #?priority=1 Do now #?priority=high #?priority="1 Do now"

Whatever I try, I can't get the new trac tickets to have the priority I want.

I have been able to set other properties: owner, component, type, etc. Only version fails to be set to a non-default value.

Suggestions on what I'm doing wrong or if there's a bug?

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