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Opened 8 years ago

Closed 8 years ago

#312 closed enhancement (fixed)

Data parsed

Reported by: demianpaz@… Owned by: bas
Priority: major Milestone:
Component: email2trac Version: 2.6.2
Keywords: Cc:

Description

How can i manage from field from emails? Exist a way to parse a field in the header (for example, from) to a custom field on my trac project?

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Change History (6)

comment:1 Changed 8 years ago by bas

  • Status changed from new to assigned
  • Type changed from defect to enhancement

I just noticed thati did not descrivbe how the email headers are parsed. So i will document it:

So the from address can not be used fro something else currently, or do you have a request?

comment:2 Changed 8 years ago by demianpaz@…

The thing is that i have a custom field created in my trac project called "usuario". The support team is registering there the name of the user who reports the problem (e.g. John) Because we are moving to Trac using email2trac, i want to the 'from' of the email (e.g. john@…) match with my custom field "usuario" Do you understand me? Sorry about my bad english! And thank you very much!

comment:3 Changed 8 years ago by demianpaz@…

Oh! If i can parse from to reporter, it will be great too.

comment:4 Changed 8 years ago by demianpaz@…

I don't know why, but now the reporter is completed with de from header. Thanks.

comment:5 Changed 8 years ago by bas

that is already implemebnted, see this ticket ;-)

comment:6 Changed 8 years ago by bas

  • Resolution set to fixed
  • Status changed from assigned to closed

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