Opened 16 years ago

Closed 16 years ago

Last modified 16 years ago

#8 closed defect (invalid)

With restrict_owner=true ticket is not created.

Reported by: TYatsurak@… Owned by: bas
Priority: major Milestone:
Component: email2trac Version: 0.9.5
Keywords: restrict_owner pypgsql psycopg Cc:


Trac 0.10.4 using apache, email2trac 0.9.5

restrict_owner=true in trac.ini, component Support has valid owner, get_known_users query shows all users with fully specified names.


cat msg.txt|email2trac --component=Support Traceback (most recent call last):

File "/usr/local/bin/email2trac", line 974, in ?


File "/usr/local/bin/email2trac", line 560, in parse


File "/usr/local/bin/email2trac", line 432, in new_ticket

tkt = Ticket(self.env)

File "/usr/lib/python2.4/site-packages/trac/ticket/", line 37, in init

self.fields = TicketSystem?(self.env).get_ticket_fields()

File "/usr/lib/python2.4/site-packages/trac/ticket/", line 104, in get_ticket_fields

for username, name, email in self.env.get_known_users(db):

File "/usr/lib/python2.4/site-packages/trac/", line 320, in get_known_users

for username,name,email in cursor:

File "/usr/lib/python2.4/site-packages/trac/db/", line 40, in iter

row = self.cursor.fetchone()

File "/usr/lib/python2.4/site-packages/pyPgSQL/", line 3158, in fetchone

raise Error, \

Error: fetchone() failed - cursor does not contain a result. TD: saving email to /tmp/tmpT0AepR.email2trac ---

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Change History (2)

comment:1 Changed 16 years ago by TYatsurak@…

  • Resolution set to invalid
  • Status changed from new to closed

I have standalone (without apache) installation with psycopg, it works fine. I guess it is not email2trac problem, ticket may be closed.

comment:2 Changed 16 years ago by TYatsurak@…

  • Keywords pypgsql psycopg added

With psycopg2 problem disappeared.

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